Dycom Industries recognized a need for content help after constant struggles with product documentation and UX copy. Within my first year at the company, I analyzed their existing practices and corporate audience to develop a product content strategy for the enterprise. The final product exists as a framework for employees to use within our design system.

Subframe is a key-turn solution for corporate employees to create work tools for Dycom Industries. I aided heavily in its development by orchestrating content design for the website, researching/testing potential ways to organize information, and creating the final information architecture.

Dycom’s Data Management leaders approached the UX team with an opportunity to revamp the designs for data visualizations. After researching existing materials and processes, we created a tool that would help data analysts choose and create the most effective visual insights.

Decision trees are a vital method of data collection at Dycom, but negative feedback from users and a disjointed process plagued the design pattern. I stepped in to guide content strategy and design for this effort, creating standards for data collection and a new way to generate content for the trees.